---
title: How do I get information about an order placed through a Labviva-billed supplier?
description: Have a question about an order from a Labviva-billed supplier? Learn how to get help from support@labviva.com and identify Labviva-billed suppliers.
---

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# How do I get information about an order placed through a Labviva-billed supplier?

### How do I get information about an order placed through a Labviva-billed supplier?

Steps to contact Labviva Support for questions about a Labviva-billed supplier order.

September 13, 2023

If you have any questions about an order placed through a Labviva-billed supplier, please reach out directly to [support@labviva.com](mailto:training@labviva.com).

The Labviva Support Team will work with you to answer any inquiries.  
​

Note: It can be helpful to contact your internal Procurement Team to learn more about which suppliers are billed through Labviva.

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